This privacy statement was last updated on Giugno 17, 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://engadiner.it/it/. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: Il titolare può conservare i dati personali sino a quando detto consenso non venga recovato.
1.2 To be able to comply with legal obligations
1.2 To be able to comply with legal obligations
For this purpose we use the following data:
- IP Address
- Geolocation data
The basis on which we may process these data is:
For compliance with a legal or regulatory obligation.
Retention period
We determine the retention period according to fixed objective criteria: Il titolare può conservare i dati personali sino a quando detto consenso venga recovato. Il titolare potrebbe essere obbligato a conservare i dati personali per un periodo più lungo in ottemperanza ad un obbligo di legge.
1.3 To support services or products that a customer wants to buy or has purchased
1.3 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: Il titolare può conservare i dati personali sino a quando detto consenso non venga recovato.
1.4 To be able to offer personalized products and services
1.4 To be able to offer personalized products and services
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We determine the retention period according to fixed objective criteria: Il titolare può conservare i dati personali sino a quando detto consenso non venga recovato.
1.5 Compiling and analyzing statistics for website improvement.
1.5 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
2. Sharing with other parties
We only share this data with processors and with other third parties for which consent must be obtained.
Third parties
Name: Google Ireland
Country: Irlanda
Purpose: Visualizzazione mappa e font
Data: Statistica
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data Processing Agreement with Google.
The inclusion of full IP addresses is blocked by us.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
10. Contact details
ENGADINERHOF DES ZELGER PAUL
Via Gleno 62, 39040 Montagna (BZ)
Italy
Website: https://engadiner.it/it/
Email: info@ex.comengadiner.it
Phone number: +39 333 1047624
10. Guest Pass
Qualora richieda l’emissione del Guest Pass, trasmetteremo i dati personali al Centro Unico di Coordinamento Carte Ospiti
al fine di consentire la creazione e l’utilizzo e di fornire i relativi servizi. Con decisione della Giunta provinciale dell’Alto Adige
n. 732/2022 è stato nominato titolare della carta ospiti e organo di coordinamento uniforme il Consorzio Mobilità (P.IVA
02735170215), che svolge il ruolo di autonomo titolare del trattamento dei dati trasmessi. Per maggiori informazioni in
merito al trattamento a cui saranno sottoposti i dati è possibile scrivere una e-mail a privacy@moko.bz.it. La base giuridica
del trattamento è l’articolo 6 comma 1 lettera b) del GDPR.
Per eventuali reclami, il Garante per la protezione dei dati personali è: Garante per la protezione dei dati personali
Piazza di Monte Citorio, 115/121, 00186 Roma Fax: (+39) 06.69677.3785, Telefon: (+39) 06.696771, E-mail:
garante@gpdp.it.
Ho letto l’informativa sulla privacy e acconsento al trattamento dei miei dati personali.
Al perfezionamento del contratto di soggiorno, l’ospite riceverà il Südtirol Alto
Adige Guest Pass (di seguito Guest Pass), valido per tutta la durata del soggiorno
e dalle ore 0:00 del giorno di arrivo alle ore 24:00 del giorno di partenza, ai sensi
della Delibera della Giunta Provinciale dell’Alto Adige n. 732/2022.
La carta ospiti comprende l’utilizzo di tutti i mezzi di trasporto pubblico all’interno
dell’area della rete denominata “südtirolmobil” e ulteriori servizi aggiuntivi, che
variano a seconda dell’organizzazione turistica. Informazioni dettagliate sono
disponibili sul sito: suedtirol-guestpass.info
L’unico fornitore in Alto Adige del Guest Pass è il Consorzio Mobilità, nominato
come ente unico di coordinamento in conformità con la delibera della Giunta
Provinciale sopra citata. I dettagli dei servizi aggiuntivi associati al Guest Pass e le
condizioni di utilizzo dello stesso sono comunicati dal soggetto terzo
responsabile dell’emissione e della gestione del Guest Pass. Informazioni
dettagliate sono disponibili all’indirizzo: suedtirol-guestpass.info
Finalità
I dati personali forniti saranno trasmessi al Centro Unico di Coordinamento Carte
Ospiti al fine di consentire la creazione e l’utilizzo del Guest Pass e l’erogazione
dei relativi servizi.
Destinatario
In relazione al rilascio del Guest Pass, i suoi dati saranno trasmessi al Consorzio
Mobilità, con partita IVA 02735170215 che, in qualità di titolare della carta ospite e
centro unico di coordinamento, agisce come autonomo titolare del trattamento
dei dati trasmessi. Per maggiori informazioni sul trattamento a cui sono sottoposti
i dati, è possibile inviare una e-mail a privacy@moko.bz.it.
Base giuridica
La base giuridica del trattamento è l’art. 6 (1) (b) del GDPR.



